AC 4.2 The main factors that need to be considered when managing performance

Numerous factors need to be considered when managing performance. The first factor that needs to be considered is the factors that impact job performance. Arguably, multiple factors impact job performance. Some of these key factors are knowledge, experience, awareness, motives and values. Another crucial factor that needs to be considered when managing performance is the clarity of a given goal. According to Nickols (2012), it is fundamental for employees to have in mind a clear picture of any given goal they need to achieve. The author maintains that if that does not exist, the employees can’t understand if they are making progress or when they are accomplished. Nickols (2012) quotes a two-thousand years old quote, “keep the end in view,” to justify the need for a clear goal.

Another critical factor that needs to be considered while managing performance is the level of motivation. Regarding motivation, Nickols (2012) states that “it is one thing to be able to do something; it is something else altogether to want to do it.” Away from that, it is important to highlight that people want to do things for two critical reasons, which are: to serve their purpose or serve another individual purpose in which they are offered something in return. In a workplace setting, self-satisfaction and incentives are fundamental motivators. Another critical factor that needs to be considered when managing performance is work systems. Examples of work systems include information systems, supply chains and employee services (Burke 2017).