AC 2.3 Different Approaches to Managing Change

An organisation keen managing change has various options in its disposal all developed through scholarly construction, analysis of industrial reports and case studies on change issues facing institutions. The CIPD 2020 Report on the future trends within the people profession, the institute urges organisations to consider investing in future-proof skills that can enhance productivity in a rapidly changing operational environment (CIPD, 2020). Communication skills, for example, are now necessary in all professions and globalization calls for the training of employees to adopt technology-supported communication abilities. The report proceeds to encourage horizontal scanning within internal and external environments as a strategy of detecting if new shifts exist or are expected within the workplace. Such shifts could manifest by way of increased benefits, more flexible working arrangements or an absolute reconfiguration of roles.