Section 2
Task Two – Advisory Briefing Note
Articles
- 2.1 Distinguish between organisational conflict and misbehaviour and between informal and formal conflict.
- 2.2 Distinguish between official and unofficial employee action.
- 2.3 Assess emerging trends in the types of conflict and industrial sanctions.
- 2.4 Distinguish between third-party conciliation, mediation, and arbitration.
- 4.1 Explain the main provisions of collective employment law.
- 4.2 Compare the types of employee bodies, union and non-union forms of employee representation
- 4.3 Evaluate the purpose of collective bargaining and how it works.