AC 1.3 Assess a range of employee voice tools and approaches to drive employee engagement.

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An organisation with a compelling voice strategy is in a win-win situation. When businesses incorporate employee voices into their business strategy, they stand to gain from innovation, growth, and productivity. Employees also feel valued and report higher rates of job satisfaction, thus recording improvement (Joyce et al., 2020). Many tools and strategies are incorporated in an effective employee voice strategy, including workplace meetings, communication initiatives, surveys and polls, employee feedback, email communication, and social functions.

Surveys and Polls

Surveys are practical to an organisation as they provide insight into employee engagement and lifecycle and offer immediate feedback on issues that affect the organisation. These surveys include census surveys, regular pulse feedback, new joiner surveys, and 360 feedback. The main advantage of using surveys is that they offer honest and immediate feedback that helps managers understand the organisation’s issues and make informed decision-making (Joyce et al., 2020).  The main disadvantage is that it is impossible to determine the accuracy of a survey unless it is repeated severally hence ensuring that the results reflect the reality.

Communication initiative

They include channels where employees can voice their issues directly, such as workplace meetings, listening groups, and social functions. These tools are valuable in getting immediate feedback on employee issues through survey polls (Joyce et al., 2020). The process incorporates upward, and downward communications as employees communicate directly with management. Solutions can also be easily be assessed, thus preventing the escalation of issues.

Online platforms

By offering online discussions and creating platforms for posting suggestions and sharing ideas in detail, online platforms have become valuable for employee voice. They also provide organisational network analysis and social media review data. These platforms offer employees the freedom to voice their opinions and receive feedback. Employers can interact with employees, engage in one-on-one meetings, award rewards and bonuses and offer transparency on performance. These platforms include 15five and Reflektive. Social media platforms are beneficial in providing better data insights and flexibility. However, their main disadvantage is that they call for increased employee guidelines for usage to eliminate employee distractions.

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