AC 1.2 Differentiate between employee involvement and employee participation and how it builds relationships

Employee involvement and employee participation are critical to an organisation’s productivity. These two are often confused when it comes to their definitions, with many assuming that they are similar to one another. However, it should be noted that while both are important and aid in the growth of an organisation, the two concepts are distinct. Employee involvement refers to how employers allow their employees to participate in the day-to-day operations of their company (Hodgikinson, 2018). Individual employees can contribute to the smooth running of the company. On the other hand, employee participation entails how employees get involved in the decision-making process, often through representation. Both employee participation and employee involvement are beneficial to the organisation since they touch on the core aspect of the company, that is, the employees. In a company with active employee involvement ad participation, productivity rises because of happier workers and better employee relations. The organisation benefits from a low turnover rate, thus retaining its top people and preserving continuity due to high employee satisfaction.   Customer satisfaction and the organisation’s ability to respond promptly to market shifts are also guaranteed