You must be logged in to subscribe to this topic.
The method of acquiring and incorporating new skills and knowledge within an organization is referred to as organizational learning. It entails identifying, gathering, interpreting, and disseminating information and experiences that can be utilized to enhance organizational performance (Farsan et al., 2019). After a major product launch, for example, a company may undertake a post-launch review to see what ended up going well and what could be improved for upcoming launches. This review’s findings become part of the organization’s collective knowledge and can be used to help inform decisions and improve organizational performance. Also, after a major project is completed, a construction company might conduct a debrief to identify what went well and what could be improved for future projects. This information is then used to inform future decision-making and improve project planning and execution (Farsan et al.,2019).
Knowledge management is the systematic process of acquiring, disseminating, and effectively applying knowledge within a company. It entails identifying critical knowledge to an organization’s success, developing systems to capture and hold this knowledge, and making it easily available to employees (Farsan et al.,2019). A software company, for example, might create a knowledge management system that includes documentary evidence, tutorials, and best practices that use their products. The company can improve organizational performance by making this data readily available to employees. Also, A law firm might come up with a document management system to ensure that all legal documents are kept and organized in an orderly manner, making it easier for employees to find and use the information they require (Farsan et al., 2019).
Organizational learning and knowledge management have a cyclical relationship. Organizational learning provides the information that knowledge management systems require. In turn, effective knowledge management promotes organizational learning by making learning-related information and experiences readily available to workers. This results in a never-ending cycle of improvement and learning that propels organizational success (Njuguna, 2020).
Farsan, M.E. et al. (2019) Prime Scholars | Open Access Journals | Peer Reviewed Journals.
Njuguna, L., N, 2020, The Link Between Organizational Learning and Knowledge Management. Available at: https://www.linkedin.com/pulse/link-between-organizational-learning-knowledge-management-msc.
