Assess the Link between Employee Voice and Organizational Performance

Upvote

Downvote

Employee voice helps the organization in making better decisions.

When you provide your employees with a voice and foster a company culture where they’re comfortable using that voice then they’ll be open and honest about the problems they face at work. Once you know which problems your people are dealing with, you can address them. And when your employees see you’re willing to fix the problems in your business, they’re more likely to be encouraged to come to you with more of them. They’re also comfortable with remaining in the organization since the management is concerned about their problems (Broderick, 2022).

Employee voice helps to reduce workplace conflict.

Employees need an outlet from the frustrations and friction that come from interacting with different personalities in the office (Broderick, 2022). If an employer ignores this, it can lead to reduced morale among employees. Employees need to be empowered with a real voice and you’ll give them a way to open up about workplace conflict. The management also needs to provide ways to resolve conflicts so as not to affect organizational performance. Continued conflict may not only affect the parties directly involved but also the organisation as a whole. It is essential for management to ensure there’s no bad blood at the workplace so as to create a good working environment that fosters productivity (Broderick,2022).

Employee voice enhances employee retention.

An organization that allows employee voice is more likely to retain employees as compared to one that doesn’t. If employees feel like they have a chance to speak out they are more likely to feel comfortable in the company and stick around. They’re also likely to talk to management before they consider leaving since there is open communication between management and employees (Busher, 2019).

Employee voice enhances customer success.

When you listen to your employees and respond to their feedback and they’re more likely to be happy, engaged, and productive. They’re also more likely to go the extra mile and be highly productive thus serving customers better. This creates a good name for the organization enabling it to stay afloat in the competitive market (Busher,2019).

Employee voice boosts engagement.

When your employees don’t think their opinion counts, it’s natural for them to feel like a replaceable part. Empowering them with a voice is therefore a great way to improve employee engagement. Management needs to create a friendly environment that enables workers to engage in organizational activities without fear (Busher,2019).

References

Broderick, D., 2022, The Link Between Employee Voice and Organisational Performance – Hive, Hive. Available at: https://www.hive.hr/blog/employee-voice-and-organisational-performance/.

Busher, Assoc. C.K., 2019, Employee Voice: A Strategy to enhance Organisational Performance, Employee Voice: A Strategy to enhance Organisational Performance. Available at: https://www.linkedin.com/pulse/employee-voice-strategy-enhance-organisational-kendall-busher.