You have been asked to make recommendations to your senior management team about how your organisation might improve its record in the area of sustainability. You are asked to identify TWO distinct interventions that will not be too expensive to implement. What would you recommend and why?

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There are numerous ways to characterize organisational development, all of which share basic characteristics despite their various interpretations. Organisation development, regardless of approach, has developed to become one of the most crucial practices an organization requires to retain performance in a fast-changing environment.

Organisation development is a process in which interventions are developed with a ‘systematic mind-set.’ That is, they align with the goals and activities of the organization in an organized and deliberate manner, with the goal of achieving a particular outcome that will enhance the company’s overall performance. Organization development is defined as ‘a planned and methodical strategy to allowing sustained organisational effectiveness via the engagement of its employees from the standpoint of the people profession (Geldenhuys, 2022).

When working with line managers and human resource professionals, organisation development specialists can significantly assist the firm in achieving its objectives. The professionals have extensive experience in traversing complexity in order to decipher what the organisation is seeking to accomplish; diagnose underlying issues, challenges, and opportunities; and select the most appropriate techniques for the organisation’s development moving forward.

Employees are frequently at the centre of the resulting organisational changes, and people professionals must have a firm grasp of the relationship between organisational growth and strategy and the human resource agenda. They should use their competence and knowledge of the organisation to question assumptions, assist in the uncovering of non-obvious challenges, identify and assess barriers/enablers to implementation, and effectively manage change.

Organisational development can take several shapes and focus on different areas of an organisation, which is why OD has emerged from a variety of disciplines, each with a somewhat different perspective on what it is and how it should be carried out. Some essential concepts, however, are always present:

  • When an organisation’s primary competitive advantage is derived from its employees (rather than from technology or machinery), organizational development will entail the use of behavioural science knowledge and experience in areas such as management, group dynamics, and job design. This guarantees that people’s practices are established in a manner that is informed by research and scientific knowledge of why and how people behave in certain ways.
  • Organizations’ development efforts are focused on increasing the value derived from their resources. For instance, in a computer-based production facility, the development efforts might be concentrated on mechanical efficiencies, while in an organization that provides people services, the development efforts might be concentrated on individuals’ abilities.
  • Organizational development is centred on an organization’s strategy, objectives, and fundamental purpose — all development activities are directed at achieving these objectives to a greater extent. Without this emphasis, development might become incongruent with the organisation’s overall mission and generate additional problems.
  • Change management and organizational development are intertwined in the sense that several developments would be executed using change management practices moreover they are also interrelated in the sense that they are carried out consistently; organizational development is a type of organized, currently underway, systematic change that seeks to institutionalize continuous improvement within organisations.

The Organisational development process has 4 major stages with various sub-stages:

  1. Organisation review; this is an identification stage where the firm conducts a need analysis to identify what it needs to grow.  This process utilizes a range of tools and approaches, including:
  2. Strategic review
  3. Quantitative performance targets
  4. Target Operating Model
  5. Future state analysis
  6. PESTLE
  7. SWOT

Determine the degree to which such needs are addressed. Basically, the same as conducting a gap analysis to determine the gap between a present position and a desirable future position while utilizing a variety of concepts or diagnostic equipment to analyse the scenario thoroughly.

  • Organizational design frameworks which can be used as diagnostics include; the Burke Litwin framework and McKinsey’s 7S model.
  • Force Field Analysis.
  • Six Sigma
  • Total Quality Management (TQM).

Determining the kind of intervention that should be used to fill the void and whether to design or purchase it: Due to its multidisciplinary roots, organisational development has a variety of approaches; the following are an example of the intervention that could be used;

  • Strategic interventions-which includes; business planning, cultural change, transformation programmes.
  • Human process interventions involve coaching, training, group work, facilitation, and action learning.
  • Human resource interventions aim to reward, motivate, performance management, and employee surveys.
  • Techno-structural interventions include; Lean / Six Sigma, business process reengineering, and outsourcing.

All of these are similar in that they strive to improve a firm’s procedures and practices, but each category handles the activity differently based on what the practitioner believes is required. In essence, they are attempting to increase organizational effectiveness, but they will vary based on the desired strategy. A competent organizational development practitioner will ascertain the nature of the problem (diagnostic) and determine which strategy/approach is most likely to resolve it.

Implement the initiative; it is always prudent to implement comprehensive change management strategies, including a strong emphasis on communication, stakeholder engagement, and evaluation measures. This Landing transformational change report discusses current change management theory as well as specific action recommendations for change interventions in organisations. The change management theory discussed is practical and has been deployed by a number of organizations that have put the concepts into action.

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You have been asked to make recommendations to your senior management team about how your organisation might improve its record in the area of sustainability. You are asked to identify TWO distinct interventions that will not be too expensive to implement. What would you recommend and why?

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