Learning outcome (LO)Assessment criteria (AC)
1. Understand the connections between organisational structure, strategy and the business operating environment.1.1 Evaluate the advantages and disadvantages of different types of organisation structures, including the reasons underpinning them.
1.2 Analyse connections between organisational strategy, products, services and customers.
1.3 Analyse external factors and trends impacting organisations to identify current organisational priorities.
1.4 Assess the scale of technology within organisations and how it impacts work.
2. Understand organisational culture and theoretical perspectives on how people behave at work.2.1 Explain theories and models which examine organisational and human behaviour.
2.2 Assess how people practices impact on organisational culture and behaviour.
2.3 Explain different approaches to managing change.
2.4 Discuss models for how change is experienced.
2.5 Assess the importance of wellbeing at work and the different factors which impact wellbeing.
3. Understand how people practice supports the achievement of business goals and objectives.3.1 Discuss the links between the employee lifecycle and different people practice roles.
3.2 Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies.
3.3 Discuss processes for consulting and engaging with internal customers to understand their needs.

Task – Questions

Knowledge and understanding for this core unit will be assessed by written answers to the questions below.

  1. Evaluate the advantages and disadvantages of the organisation structure in your organisation (or an organisation with which you are familiar) and evaluate the advantages and disadvantages of one other organisation structure. Within the evaluation, you should include the reasons underpinning the structure. (AC 1.1)
  2. Analyse connections between your organisation’s strategy (or an organisation with which you are familiar) and its products or services, and customers. (AC 1.2)
  3. Analyse three external factors or trends currently impacting your organisation (or one with which you are familiar). The impact of these factors or trends could be positive, neutral or negative, some are short-lived whilst others are long-lasting. Identify organisational priorities arising from the factors or trends analysed. (AC 1.3)
  4. When setting out its view on automation, AI and technology, the CIPD states, ‘Automation, artificial intelligence (AI) and other workplace technologies are bringing major changes to work and employment.’ Assess the scale of technology within organisations and how it impacts work. (AC 1.4)
  5. Explain Edgar Schein’s model of organisational culture and explain one theory or model which examines human behaviour. (AC 2.1)
  6. Assess how people practices in your organisation (or one with which you are familiar) impact both on organisational culture and behaviour, drawing on examples to support your arguments. (AC 2.2)
  7. Peter Cheese, current CEO of CIPD asserts, ‘People professionals are a vital function in supporting businesses to adapt to rapidly changing circumstances’. Explain two different models or theories to managing change. (AC 2.3)
  8. A variety of models have been developed to explain how change is experienced. Discuss one model that explains how change is experienced. (AC 2.4)
  9. The CIPD’s Health and wellbeing at work survey 2022 found, ‘There is less management focus on health and wellbeing compared with the first year of the pandemic’, and goes on to remark that this is disappointing. Assess the importance of wellbeing at work and factors which impact wellbeing. (AC 2.5)
  10. The CIPD Profession Map states ‘People practices are the processes and approaches that we use across the employee lifecycle’. Discuss the links between the employee lifecycle and different people practice roles. (AC 3.1)
  11. Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies. (AC 3.2)
  12. Discuss processes you have, or could use, for consulting and engaging with internal customers of the people function in order to understand their needs. (AC 3.3)

Preparation for the Tasks:

  • At the start of your assignment, you are encouraged to plan your assessment work with your Assessor and where appropriate agree milestones so that they can help you monitor your progress
  • Refer to the indicative content in the unit to guide and support your evidence.
  • Pay attention to how your evidence is presented, remember you are working in the People Practice Team.
  • Ensure that the evidence generated for this assessment remains your own work.

You will also benefit from:

  • Completing and acting on formative feedback from your Assessor.
  • Reflecting on your own experiences of learning opportunities and continuous professional development.
  • Reading the CIPD Insight, Fact Sheets and related online material on these topics as well as key research authors on the subject.

Responding to the tasks:

Each question contains a command word. You should use the following table to support with your
response.

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AnalyseBreak the topic down into separate parts and examine each part with thoughts and judgements. Show how the main ideas are related and why they are important.
AssessEvaluate or judge the importance an issue and use available information to make a reasoned judgment.
Compare and contrastIdentify similarities and differences for an activity, leading to an informed conclusion based upon evidence available.
DetermineUse given data or information to obtain and answer.
DiscussInvestigate or examine by argument and debate, giving reasons for and against.
EvaluateMake an appraisal of the value (or not) of something, its validity, reliability, applicability.
ExplainMake plain, interpret, and account for, enlighten, give reasons for a specific decision.
JustifySupport recommendations, explanations, or arguments, with valid reasons for and against.
Outlinemain features or general principles.
RecommendPut forward proposals, supported with a clear rationale
ReflectReview work undertaken in order to compare and contrast solutions and identify improvements for future tasks.
ReviewIgnoring minor details. Investigate a variety of options in order to make a case
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