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Creative Helpdesk
Provides support for creative problem-solving and issues.
Cool Knowledge base
Comprehensive and user-friendly information repository.
Focused Helpdesk
Assists with specific task or problem, efficient and effective.
Classic Helpdesk
Traditional customer support, resolves technical & basic issues.
Book Chapters / Tutorials
Step-by-step guides for learning and mastering a topic.
User Manuals
Instructional documentation for product/service use and operation.
Light Knowledge base
Essential information, easy to access, easy to understand.
Support Forum
Online community for customer help and problem-solving.
Multi Helpdesk
Multiple channels of support and problem resolution.
LMS (Individual Demo)
Preview of a Learning Management System’s visual design.
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5CO01 – Organisational performance and culture in practice Unit Guide
1. Unit Aims and Outcomes
Updated on January 13, 2024
